1. No Mini LuxePad manual available, where to download it?
Answer
Go to our website to download the e-user manual.
Select Download, then type in model name Mini LuxePad, click on Search and Select user manual.
2. I lost my mouse/keyboard dongle (receiver). Is there anything I can do?
Answer
The dongle, KB, and mouse require a code pairing process. One receiver is mapped with one KB, so if the dongle (receiver) is lost, unfortunately, it is not replaceable.
3. What is your global warranty on your products?
Answer
Unfortunately, we do not offer global warranty on our products.
Answer
Press ALT+CTRL and @ keys to get @ symbol.
Answer
Because of patent issue, our keyboard and mouse do not include the PS2 converter to USB inside.
Even if you have a converter, the keyboard/mouse will not function with your latop.
Answer
Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.
Answer
Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.
8. My keyboard creates an unusual code when typing, how to fix it?
Answer
If you have plugged in other keyboard or mouse receivers, there could be interference between them. Use only one set of devices at a time. But if the problem is the same, it is a hardware problem on the product.